Jessi Multicolor Hoop

Shipping

Free Shipping for orders over $50

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at alettizjewelry@gmail.com with your name and order number, and we will look into it for you.

If you enter the incorrect shipping address, please email us at alettizjewelry@gmail.com immediately to update your order

Returns

If you are not completely satisfied with your purchase, you may return the items within 30 days of the delivery date for a full refund or credit. Items that are purchased on sale are not eligible for a refund. 

All return items must be unused, unworn and in the original packaging. Items that are damaged or altered are not acceptable for return. Alettiz reserves the right to deny a refund if the merchandise does not meet the return policy requirements. 

Alettiz is not responsible for lost return packages

To return or exchange an item, please send us a message via our online Contact Form. Please include your order number in your response

What is 925 sterling silver?

Sterling silver is an alloy form of silver. It is 92.5% silver
and 7.5% of other metals. 925 sterling silver is softer than pure silver making
easier to shape jewelry

What is cubic zirconia?

Cubic zicornia (CZ) is a gemstone that is produced to look
like a diamond, but it is not a diamond. This sparkly gemstone can be cut into
any shape and comes in different colors.

Why choosing Cubic zirconia vs a diamond?

Diamonds are expensive while CZ are more affordable.  It is also difficult to tell the difference
between a diamond and a high-quality cubic zirconia.

What are the best earring materials for sensitive ears?

Most of the common allergies coming from jewelry are related
to nickel. Our earrings are nickel and lead free.

Sterling silver earrings are also a good option for sensitive
ears.